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SERVER DOWN 19.03.2026, 17:00 Uhr
Das Premium zap-hosting Startup Script stolpert über eine öffnende Klammer "(" was die zu parsende server config enthält. Daran erstickt das Enterprise php Script Qualvoll und die Kundenserver können nicht mehr geupdated oder gestartet werden.
Downtime: 2h

Status: Standard-Ticket

Bearbeiter 1st Level

Durchschnittl. Antwortzeit: 7 Min.

Verknüpft mit SCUM: SCUM #685268

Hi dasKelli,

The error is on our side, not in your SCUM setup.

The install job is failing due to a backend SOAP/WSDL issue and an invalid server.conf parse during the upgrade process. This is not something you can resolve from the game server panel.

We are working on this problem now and apologize for the inconvenience.

Herzliche Grüße / Best regards,
Justin S.

1st Level Support

Justin S. (19.03.2026, 16:31 Uhr)

﷯

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Server down again........
Upgrade nicht möglich wegen zap-hosting HighAgileEnterprisePerformanceCode in der Produktivumgebung der Kunden 10/10
Please Fix ASAP

-------------------------------------
--- Installationsscript gestartet
--- 19.03.2026 17:05:59
-------------------------------------
PHP Warning: syntax error, unexpected '(' in /cygdrive/C/zap-hosting/soapClient/../server.conf on line 3
in /cygdrive/C/zap-hosting/soapClient/init.php on line 10

Warning: syntax error, unexpected '(' in /cygdrive/C/zap-hosting/soapClient/../server.conf on line 3
in /cygdrive/C/zap-hosting/soapClient/init.php on line 10
PHP Fatal error: Uncaught SoapFault exception: [WSDL] SOAP-ERROR: Parsing WSDL: Couldn't load from 'https:///interface/_api/service/job.php?wsdl' : failed to load external entity "https:///interface/_api/service/job.php?wsdl"
in /cygdrive/C/zap-hosting/soapClient/serviceJob.php:38
Stack trace:
#0 /cygdrive/C/zap-hosting/soapClient/serviceJob.php(38): SoapClient->SoapClient('https:///interf...', Array)
#1 {main}
thrown in /cygdrive/C/zap-hosting/soapClient/serviceJob.php on line 38

Fatal error: Uncaught SoapFault exception: [WSDL] SOAP-ERROR: Parsing WSDL: Couldn't load from 'https:///interface/_api/service/job.php?wsdl' : failed to load external entity "https:///interface/_api/service/job.php?wsdl"
in /cygdrive/C/zap-hosting/soapClient/serviceJob.php:38
Stack trace:
#0 /cygdrive/C/zap-hosting/soapClient/serviceJob.php(38): SoapClient->SoapClient('https:///interf...', Array)
#1 {main}
thrown in /cygdrive/C/zap-hosting/soapClient/serviceJob.php on line 38
Warning: Permanently added '185.223.29.34' (ED25519) to the list of known hosts.

receiving incremental file list
BattlEye/
Engine/
Engine/Binaries/
Engine/Binaries/ThirdParty/
Engine/Binaries/ThirdParty/DbgHelp/
Engine/Binaries/ThirdParty/HLMediaLibrary/
Engine/Binaries/ThirdParty/HLMediaLibrary/Windows/
Engine/Binaries/ThirdParty/HLMediaLibrary/Windows/Release/
Engine/Binaries/ThirdParty/HLMediaLibrary/Windows/Release/x64/
Engine/Binaries/ThirdParty/NVIDIA/
Engine/Binaries/ThirdParty/NVIDIA/NVaftermath/
Engine/Binaries/ThirdParty/NVIDIA/NVaftermath/Win64/
Engine/Binaries/ThirdParty/Ogg/
Engine/Binaries/ThirdParty/Ogg/Win64/
Engine/Binaries/ThirdParty/Ogg/Win64/VS2015/
Engine/Binaries/ThirdParty/PhysX/
Engine/Binaries/ThirdParty/PhysX/Win64/
Engine/Binaries/ThirdParty/PhysX/Win64/VS2015/
Engine/Binaries/ThirdParty/PhysX/Win64/VS2015/release/
Engine/Binaries/ThirdParty/Steamworks/
Engine/Binaries/ThirdParty/Steamworks/Steamv151/
Engine/Binaries/ThirdParty/Steamworks/Steamv151/Win64/
Engine/Binaries/ThirdParty/Vorbis/
Engine/Binaries/ThirdParty/Vorbis/Win64/
Engine/Binaries/ThirdParty/Vorbis/Win64/VS2015/
Engine/Content/
Engine/Content/SlateDebug/
Engine/Content/SlateDebug/Fonts/
Engine/Plugins/
Engine/Plugins/Experimental/
Engine/Plugins/Experimental/BlastPlugin/
Engine/Plugins/Experimental/BlastPlugin/Binaries/
Engine/Plugins/Experimental/BlastPlugin/Binaries/Win64/
Engine/Plugins/Marketplace/
Engine/Plugins/Marketplace/VICODynamicsPlugin/
Engine/Plugins/Marketplace/VICODynamicsPlugin/Source/
Engine/Plugins/Marketplace/VICODynamicsPlugin/Source/VICODynamicsPlugin/
Engine/Plugins/Marketplace/VICODynamicsPlugin/Source/VICODynamicsPlugin/VICODynamics/
Engine/Plugins/Marketplace/VICODynamicsPlugin/Source/VICODynamicsPlugin/VICODynamics/Lib/
Engine/Plugins/Marketplace/VICODynamicsPlugin/Source/VICODynamicsPlugin/VICODynamics/Lib/Win64/
Engine/Plugins/Marketplace/VICODynamicsPlugin/Source/VICODynamicsPlugin/VICODynamics/Lib/Win64/Release/
Engine/Plugins/Runtime/
Engine/Plugins/Runtime/Nvidia/
Engine/Plugins/Runtime/Nvidia/DLSS/
Engine/Plugins/Runtime/Nvidia/DLSS/Binaries/
Engine/Plugins/Runtime/Nvidia/DLSS/Binaries/ThirdParty/
Engine/Plugins/Runtime/Nvidia/DLSS/Binaries/ThirdParty/Win64/
Engine/Plugins/Runtime/Nvidia/Streamline/
Engine/Plugins/Runtime/Nvidia/Streamline/Binaries/
Engine/Plugins/Runtime/Nvidia/Streamline/Binaries/ThirdParty/
Engine/Plugins/Runtime/Nvidia/Streamline/Binaries/ThirdParty/Win64/
SCUM/
SCUM/Binaries/
SCUM/Binaries/Win64/
SCUM/Content/
SCUM/Content/Paks/
_CommonRedist/
_CommonRedist/DirectX/
_CommonRedist/DirectX/Jun2010/
_CommonRedist/vcredist/
_CommonRedist/vcredist/2022/
steamapps/
steamapps/downloading/
steamapps/temp/
steamcmd/
steamcmd/linux32/
steamcmd/linux32/logs/
steamcmd/linux64/
steamcmd/package/
steamcmd/public/
steamcmd/siteserverui/
steamcmd/siteserverui/css/
steamcmd/siteserverui/images/
steamcmd/siteserverui/js/
steamcmd/siteserverui/win32/

sent 1,786 bytes received 18,385 bytes 40,342.00 bytes/sec
total size is 21,100,115,991 speedup is 1,046,061.97
PHP Warning: syntax error, unexpected '(' in /cygdrive/C/zap-hosting/soapClient/../server.conf on line 3
in /cygdrive/C/zap-hosting/soapClient/init.php on line 10

Warning: syntax error, unexpected '(' in /cygdrive/C/zap-hosting/soapClient/../server.conf on line 3
in /cygdrive/C/zap-hosting/soapClient/init.php on line 10
PHP Fatal error: Uncaught SoapFault exception: [WSDL] SOAP-ERROR: Parsing WSDL: Couldn't load from 'https:///interface/_api/service/job.php?wsdl' : failed to load external entity "https:///interface/_api/service/job.php?wsdl"
in /cygdrive/C/zap-hosting/soapClient/serviceJob.php:38
Stack trace:
#0 /cygdrive/C/zap-hosting/soapClient/serviceJob.php(38): SoapClient->SoapClient('https:///interf...', Array)
#1 {main}
thrown in /cygdrive/C/zap-hosting/soapClient/serviceJob.php on line 38

Fatal error: Uncaught SoapFault exception: [WSDL] SOAP-ERROR: Parsing WSDL: Couldn't load from 'https:///interface/_api/service/job.php?wsdl' : failed to load external entity "https:///interface/_api/service/job.php?wsdl"
in /cygdrive/C/zap-hosting/soapClient/serviceJob.php:38
Stack trace:
#0 /cygdrive/C/zap-hosting/soapClient/serviceJob.php(38): SoapClient->SoapClient('https:///interf...', Array)
#1 {main}
thrown in /cygdrive/C/zap-hosting/soapClient/serviceJob.php on line 38

(19.03.2026, 16:27 Uhr)